Utilization Review Licensing in Arizona
Utilization review licenses and certificates are typically issued for organizations conducting either medical or workers’ compensation reviews. This guide contains information about utilization review in Arizona. For assistance with licensing, please contact us to learn about our software and managed license services.
Arizona Utilization Review Agent Registration
Contact the Life and Health Division at 602-364-2393 for application forms.
Triennially by the anniversary of certification.
Email to UtilizationReview@azinsurance.gov.
Annually by March 1. Attestations may be filed as early as January 1.
Contact the department for an attestation form.
Adverse Determination - When a health care plan or utilization review program decides that a medical treatment or service is not necessary.
Concurrent Review - Utilization review that is conducted during a patient’s course of treatment.
External Review - When an independent review organization is consulted to appeal an insurance company’s adverse determination.
Independent Review Organization (IRO) - Unbiased third-parties that conduct utilization review.
Prospective Review - Utilization review that occurs prior to treatment.
Retrospective Review - Utilization review that occurs after treatment and often after payment.
Utilization Review - A system for evaluating the medical necessity, efficiency, and appropriateness of medical services.
Utilization Review Agent (URA) - An entity that conducts utilization review.
Utilization Review Plan - A document of the procedures used during utilization review.